COFFEE
When will my coffee be roasted?
We roast in small batches to ensure freshness. Your coffee will reach you within 10 days of roasting, giving you the perfect window to enjoy it.
When is the best time to brew your coffee?
Our coffee is at its peak flavor between 14–28 days after roasting. This gives the beans time to rest and fully develop their aroma and taste.
Can you grind my coffee?
Absolutely! We can grind your coffee to your preferred brew size — just select your grind option on the product page before checking out.
Can I order wholesale for my establishment/office?
Yes, definitely! You can learn more about our wholesale program here. If you’d like to book a discovery call, our team will be happy to connect and get you started.
SHIPPING
What are the shipping costs?
Our delivery rates are fixed at ₱99 for Metro Manila and ₱149 for provincial orders.
Do you ship to my province?
Absolutely! We ship nationwide via GOGO Express. You can check their serviceable areas here.
For locations outside their coverage, we’ll send your order via LBC to make sure your coffee still gets to you. ☕
Do you offer free shipping?
Yes! We offer free shipping for Metro Manila orders worth ₱1,000 and above and provincial orders worth ₱1,500 and above.
When will my order arrive?
For Metro Manila addresses, orders usually arrive within 2–4 working days after placement.
For provincial addresses, delivery typically takes 3–7 working days, depending on your location and courier schedule.
Please note that slight delays may occur due to weather or other external factors, but we’ll always make sure your coffee gets to you as soon as possible. ☕
OTHERS
What are your operating hours?
Our roastery operates from Monday to Friday. Orders placed on weekends will be processed on the next working day.
You can still shop anytime on our website — we’re open 24/7 online at plainsight.coffee. ☕✨
What payment methods do you accept?
We accept all major credit cards, as well as GCash, GrabPay, Maya, BPI and Unionbank bank deposits. We also offer installment payments through BillEase.
Do you have a physical store?
Yes, we do! You can visit the Plain Sight HQ at Mandala Park, Shaw Boulevard, Pleasant Hills, Mandaluyong City.
You can also check out all our locations here. ☕
