Frequently Asked Questions
COFFEE
When will my coffee be roasted?
We make sure that you'll get your coffees not more than 10 days from the roast date, ensuring the right amount of time for you to try it out without it being too fresh off the roast
When is best to brew your coffee?
Our coffees are at its peak from 14-28 days from roast
Can you grind my coffee?
Yes, we can grind it to your preferred grind size. There will be an option on the product page
Can I order wholesale for my establishment/office?
Yes, you can! Please fill out the form here and our team will get in touch with you as soon as possible
SHIPPING
What are the shipping costs?
Our delivery rates are fixed at 99php for Metro Manila orders and 149php for provincial orders.
Do you ship to my province?
Yes, we do provincial shipping via LBC
Do you offer free shipping?
We offer free shipping to Metro Manila addresses for orders 1500 and up, and to addresses outside Metro Manila for orders 2000 and up
When will my order arrive?
Your coffee will arrive within 1-3 working days after placing your order for Metro Manila addresses, and around 2-7 working days for outside Metro Manila addresses. Some delays might occur due to the pandemic.
OTHERS
What are your operating hours?
Our roastery is operational from Monday to Friday. Orders on the weekend will be processed on the next working day
What payment methods do you accept?
We accept all major credit cards, Gcash and BPI bank deposit
Do you have a physical store?
We do not have a physical store at the moment